Camera on MacBook Pro issues
My camera on my MacBook Pro stopped working and FaceTime can't find it.
Is there anything I can do from the keyboard to fix?
MacBook Pro 15″, macOS 13.2
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My camera on my MacBook Pro stopped working and FaceTime can't find it.
Is there anything I can do from the keyboard to fix?
MacBook Pro 15″, macOS 13.2
Thank you Chief! Sorry nothing "software" has worked to help with the issue. If you wish, you could run Apple Diagnostics to test your Mac for hardware issues:
Use Apple Diagnostics to test your Mac – Apple Support
Re: "I will probably resort to an external camera from here on"
Apple support's "how to" info:
Use an external camera with Mac - Apple Support
Choose an external camera on Mac – Apple Support
Cheers :-)
Thank you Chief! Sorry nothing "software" has worked to help with the issue. If you wish, you could run Apple Diagnostics to test your Mac for hardware issues:
Use Apple Diagnostics to test your Mac – Apple Support
Re: "I will probably resort to an external camera from here on"
Apple support's "how to" info:
Use an external camera with Mac - Apple Support
Choose an external camera on Mac – Apple Support
Cheers :-)
Hi Gumshoechief
welcome to the Apple (user-to-user) Community.
Re: "My camera on my MacBook Pro stopped working and FaceTime can't find it. Is there anything I can do from the keyboard to fix?"
Apple support have an article online (link below) that will likely help troubleshoot your MacBook Pro camera issue:
What to do If FaceTime isn't working on your Mac
______________________
More support, if needed:
(There is a "Get Support" link (online chat, phone, Mail etc) at the bottom of both websites below)
FaceTime - Official Apple Support
or
MacBook Pro - Official Apple Support
___________________________________
Phone Contact to Apple for support and service
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
If your country is not listed:
Apple Assistance:
Choose your country or region - Official Apple Support
All the best :-)
Thank you for replying, Chief.
You might want to check a couple of settings:
(They may or may not be relevant to the way you use FaceTime )
Camera can be set to Ask / Allow / or Deny
Eg: Safari > Preferences (or Settings) > Websites > Camera
and
Control access to the camera on Mac – Apple Support
(NB: FaceTime has access automatically, so won't be listed)
says
"Choose Apple menu > System Settings, then click Privacy & Security in the sidebar. (You may need to scroll down.)
Click Camera.
Turn access to the camera on or off for each app in the list.
Thanks, My MacBook Pro is an early 2011 and Apple won't give me the time of day in support. I had a friend help me with Open Core - Patcher after loading up a solid state hard drive and 16 G of ram so I am running Ventura and everything works great except for the camera. Bummer.
I will attempt everything you suggested and come back if a fix was found.
Have a great day all who may come across this thread.
Chief
Thanks for the advice. All the software fixes tried did not work including those suggested by Apple. My guess is that I have a HW issue. I will probably resort to an external camera from here on.
Camera on MacBook Pro issues