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iPhone 13 Pro Max doesn't connect to carrier network since latest update

Since this rapid response update my son's 13 pro max is no longer connecting to our carrier network.




Has anyone else lost carrier network connection since this update? and what were you able to do to fix it?



[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on May 2, 2023 10:55 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2023 11:05 PM

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support



Cellular Update Failed —> If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart



Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...



Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support




If nothing helps then --> If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart


4 replies
Question marked as Top-ranking reply

May 2, 2023 11:05 PM in response to BrennanB215

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support



Cellular Update Failed —> If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart



Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...



Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support




If nothing helps then --> If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart


May 2, 2023 11:10 PM in response to BrennanB215

BrennanB215 Said:

"iPhone 13 Pro Max doesn't connect to carrier network since latest update: Since this rapid response update my son's 13 pro max is no longer connecting to our carrier network. Has anyone else lost carrier network connection since this update? and what were you able to do to fix it?"

-------


Seems to be a Bug in the Update.


So, Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this post
  4. Proceed from there as necessary

iPhone 13 Pro Max doesn't connect to carrier network since latest update

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