Why is it doing that
Why is iPhone transfer stuck on software update
iPhone 11, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why is iPhone transfer stuck on software update
iPhone 11, iOS 16
If you have skipped many iOS updates in the past then you may need to connect to the internet using WiFi to download the latest iOS version. If you do not get the option to update using Mobile data then please use WiFi.

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

For your Internet connection.
However --> Connect iPhone to the Internet - Apple Support

There are only 2 ways to update an iOS/iPadOS. Know how to...

Before any iOS / iPadOS update, please do the following
Go to Settings > General, and tap Profiles & Device Management. Tap the iOS Beta Software Profile. Tap Remove Profile, then restart your device --> How to uninstall iOS beta software - Apple Support

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:
If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

If you have skipped many iOS updates in the past then you may need to connect to the internet using WiFi to download the latest iOS version. If you do not get the option to update using Mobile data then please use WiFi.

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

For your Internet connection.
However --> Connect iPhone to the Internet - Apple Support

There are only 2 ways to update an iOS/iPadOS. Know how to...

Before any iOS / iPadOS update, please do the following
Go to Settings > General, and tap Profiles & Device Management. Tap the iOS Beta Software Profile. Tap Remove Profile, then restart your device --> How to uninstall iOS beta software - Apple Support

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:
If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

Why is it doing that