iPhone 14 plus black screen after charging and update ran

iPhone was powered on with battery at 47% when I plugged it in last night to my Apple lightning charger. It had an update set to run during the night. Now it won%E2%80%99t power on. Charger works on other devices. What%E2%80%99s going on? My phone is only a few mnths old

iPhone 14 Plus, iOS 16

Posted on May 3, 2023 4:29 AM

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Question marked as Top-ranking reply

Posted on May 3, 2023 4:35 AM

Two things to try:

  • Perform all the steps provided in this support artcle:--> If your iPhone or iPod touch won't charge
  • Try a forced restart of your 14, using these gestures: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Question marked as Top-ranking reply

May 3, 2023 4:35 AM in response to TonyaJL

Two things to try:

  • Perform all the steps provided in this support artcle:--> If your iPhone or iPod touch won't charge
  • Try a forced restart of your 14, using these gestures: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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iPhone 14 plus black screen after charging and update ran

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