bulk warranty details

How can I send Apple a list of serials for the devices my company has purchased throughout the years, in order to receive their warranty information back?

I need to record this info for hundreds of devices and doing them manually one by one should not be the solution. Lenovo, Dell and others provide this bulk request but I can't find it anywhere on the Apple website. Thanks.

MacBook Pro (M2 Pro, 2023)

Posted on May 3, 2023 6:31 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2023 11:46 PM

Hi MeryCx

welcome to the Apple (user-to-user) Community.


We are all Apple users in this Community, mainly answering user-to user requests one to one. Am no expert on bulk warranty, and do not know who could help with that info., yet your request surely deserves a response.


Wondering what Apple business contact info. you received initially, when acquiring products / purchasing Apple Care for the devices.


Eg: you may be able to contact:

AppleCare Professional - Enterprise Support - Apple


More info:


Apple Care info:

Learn more about hardware warranties.

or

Policies, terms, and conditions for the purchase support, and servicing of your Apple products.

Legal - Sales & Support - Apple

or

Deployment Reference Guide:

Apple Platform Deployment – Apple Support


Else:

See a list of Apple phone numbers around the world to:

Contact Apple for support and service – Apple Support


All the best :-)

7 replies
Question marked as Top-ranking reply

May 3, 2023 11:46 PM in response to MeryCx

Hi MeryCx

welcome to the Apple (user-to-user) Community.


We are all Apple users in this Community, mainly answering user-to user requests one to one. Am no expert on bulk warranty, and do not know who could help with that info., yet your request surely deserves a response.


Wondering what Apple business contact info. you received initially, when acquiring products / purchasing Apple Care for the devices.


Eg: you may be able to contact:

AppleCare Professional - Enterprise Support - Apple


More info:


Apple Care info:

Learn more about hardware warranties.

or

Policies, terms, and conditions for the purchase support, and servicing of your Apple products.

Legal - Sales & Support - Apple

or

Deployment Reference Guide:

Apple Platform Deployment – Apple Support


Else:

See a list of Apple phone numbers around the world to:

Contact Apple for support and service – Apple Support


All the best :-)

Jun 14, 2023 6:36 AM in response to Community User

siddhioffice wrote:

Yea, i guess MeryCX clicked on the post as Helpful and thats where brbo replied.

Anyone could have clicked the helpful button under the post. It doesn't have to have been the original poster.


Have you followed the suggestions in the "Apple recommended" post? Up to and including the one that suggests you contact Apple directly for more information?

Jun 21, 2023 9:10 AM in response to Community User

Hi @siddhioffice, I have not received any info from anyone unfortunately.

Apple is not great for retrieving warranty information and the reseller where we purchased the kit is useless.

I'm still stuck with 2,500 warranty details to retrieve. Sorry to hear you are in the same situation. Apple should simply do what Lenovo do, bulk imports in csv. of 1,000 serials each time and we could do this ourselves instead of contacting resellers/Apple etc. I guess they too need to learn from other companies.

Jun 14, 2023 5:56 AM in response to brbo

@MeryCx, Did any option help you or did you find any other option to get warranty details in bulk.

I in need of same and couldn’t find any relevant solution yet.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

bulk warranty details

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