voicemail

My phone is going directly to voicemail and not ringing. How can I stop this and set the phone so that it rings first before going to voicemail?


Posted on May 3, 2023 10:23 AM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2023 8:39 AM

Hello DC_49,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


Since this issue could be caused by a variety of scenarios, it's best to work your way through the list to see which resolves the issue. Be sure to test your device after each step.


  1. Restart your iPhone - Restart your iPhone - Apple Support
  2. Check your Focus settings - Use Focus on your iPhone or iPad - Apple Support
  3. Make sure Silent Mode isn't enabled - How to put your iPhone on vibrate, ring, or silent mode - Apple Support
  4. Check to see if Silence Unknown Callers is enabled - Detect and block spam phone calls - Apple Support


Let us know how it goes with these actions, and if the issue still persists, we'll be happy to continue researching possible solutions.


Best regards.


1 reply
Question marked as Top-ranking reply

May 6, 2023 8:39 AM in response to DC_49

Hello DC_49,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you.


Since this issue could be caused by a variety of scenarios, it's best to work your way through the list to see which resolves the issue. Be sure to test your device after each step.


  1. Restart your iPhone - Restart your iPhone - Apple Support
  2. Check your Focus settings - Use Focus on your iPhone or iPad - Apple Support
  3. Make sure Silent Mode isn't enabled - How to put your iPhone on vibrate, ring, or silent mode - Apple Support
  4. Check to see if Silence Unknown Callers is enabled - Detect and block spam phone calls - Apple Support


Let us know how it goes with these actions, and if the issue still persists, we'll be happy to continue researching possible solutions.


Best regards.


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