I've gone to two sites to try and create passkeys (GMail and eBay) and neither one can create a passkey. Nor do they report an error… after I click a button on the web page acknowledging I want to create the passkey, the browser just sits there. (eBay has a spinner; it just spins forever.)
By contrast: I can create passkeys in Chrome, no problem.
Is something misconfigured on my Mac?
I'm running Safari 16.4 on macOS 13.3.1.
iMac 24″, macOS 13.3
Hi GregM,
I apologize for the late reply.
Are you still having trouble creating a passkey on your Google and eBay accounts?
These capabilities should now be stable if you're running iOS 17.1 and macOS 14.1.
Please let me know if you have any questions.
Many thanks!
This is in fact working for me now. I didn't do anything to fix it, but it seemingly has been fixed through OS updates.
Having the issue where device passkey (WebAuthn) can't be created using Safari (17.4.1) MacOS Sonoma 14.4.1
Chrome, Edge works fine. The only external passkey (Security Key) or Mobile works on Safari. When did Safari stop supporting device passkeys (WebAuthn), and is there a date when the issue will be addressed?
Google Accounts is one website. Below is the image when I try to add a passkey on my google account using Safari. Note that you can add passkey using other device (Security Key) or Scan a QR Code to create passkey using Mobile device. It doesn't give option to create passkey using the device I am using.
Below image while using using Chrome browser for the same action on the same device. Chrome allows to create passkey using the device I am using.
I'm also having the same problem, but with both Safari (Version 17.1 (19616.2.9.11.7) and Chrome (Version 118.0.5993.117 (Official Build) (arm64) on my late 2020 M1 MacBook Air running macOS Sonoma (Version 14.1 (23B74). When I try and create a passkey for say, PayPal, it gives me:
A passkey can’t be created on this device or browser. To see what’s supported, visit our FAQ.
When I click on their FAQ, it says:
Which technology providers support passkeys?
Today passkeys for PayPal accounts are supported by Safari and Chrome web browsers on Apple devices running iOS 16, iPadOS 16, macOS Ventura, and Google devices running Android 9+. Passkeys are not supported on web view browsers and Windows devices. On a Windows device, the user must use a password or SMS OTP to log in.
Any suggestions???
Hi cantor-4864,
Passkeys should still be supported in Safari on macOS Ventura 13.0 and later.
Can you provide the website you’re trying to access so I can further diagnose the situation?
Many thanks!
I'm on the latest Mac & iOS and passkey still doesn't work.
Can't create passkeys in macOS Safari
