You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have paid for the icloud subscription plan of 50 gb of rs 75 and the autopay was also on but the money got deducted, the 50gb storage dodnt come through and my autopay was turned off.

The payment went through but storage didnt come in.

iPhone 12 mini, iOS 16

Posted on May 3, 2023 7:59 PM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2023 8:18 PM

whatsagarr Said:

"I have paid for the icloud subscription plan of 50 gb of rs 75 and the autopay was also on but the money got deducted, the 50gb storage dodnt come through and my autopay was turned off.: The payment went through but storage didnt come in."

-------


Troubleshooting iCloud Plans:


A. New iCloud Sessions:

Sign out of iCloud on all of your devices, and then sign back in. See if it now shows up as it should.


No Success?

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait?: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

May 3, 2023 8:18 PM in response to whatsagarr

whatsagarr Said:

"I have paid for the icloud subscription plan of 50 gb of rs 75 and the autopay was also on but the money got deducted, the 50gb storage dodnt come through and my autopay was turned off.: The payment went through but storage didnt come in."

-------


Troubleshooting iCloud Plans:


A. New iCloud Sessions:

Sign out of iCloud on all of your devices, and then sign back in. See if it now shows up as it should.


No Success?

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait?: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I have paid for the icloud subscription plan of 50 gb of rs 75 and the autopay was also on but the money got deducted, the 50gb storage dodnt come through and my autopay was turned off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.