Video call through 3rd party is blurry/distorted on other side

Hello,


I recently purchased an iPhone 14 and have noticed that when I use third-party apps like WhatsApp, Zoom, and Google Meet for video calls, the quality appears blurry to the person on the other side. However, when I use FaceTime, the quality is good. I have contacted Apple customer support, but they suggested I reach out to the developers of each app. Unfortunately, not all of these apps have dedicated customer service, so this solution does not seem feasible. Has anyone else experienced this issue, and is there a potential solution? Additionally, is it possible to get my phone replaced with a lower version due to the difficulties I am facing?


Thanks for helping out.

iPhone 14, iOS 16

Posted on May 3, 2023 10:41 PM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Video call through 3rd party is blurry/distorted on other side

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.