iPad stopped receiving iMessages and FaceTiming
suddenly my iPad won’t send or receive messages or FaceTime. It says send and receive messages from my email address instead of cell phone number
C205X,
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If you are experiencing difficulties with both iMessage and FaceTime, you’ll need to follow the guidance outlined here:
If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page:
Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store: