I can't access my Apple ID Name on my phone t

On my phone under settings my name is not highlighted and accessible therefore I can't go to my iCloud to back up my phone. How can I make it accessible?


Thank you

iPhone 11

Posted on May 4, 2023 11:51 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2023 12:08 PM

Do you have a MDM profile?

If so, contact your company - IT department.


or


If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


1 reply
Question marked as Top-ranking reply

May 4, 2023 12:08 PM in response to JanelleB27

Do you have a MDM profile?

If so, contact your company - IT department.


or


If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

  • Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't access my Apple ID Name on my phone t

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.