My iPad screen is blinking

My iPad screen is blinking on and off with the Apple logo. What should I do?


[Re-titled by Moderator]

iPad, iPadOS 15

Posted on May 4, 2023 6:06 PM

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Question marked as Best reply

Posted on May 4, 2023 6:32 PM

ChristineSorenson,


I am sorry to hear that your iPad is malfunctioning. What we need to do is try to update the iPad using a windows or Mac computer. If you can't update or restore your iPad - Apple Support. Or visit an Apple Retail Store.


Best of luck,


Adin


2 replies

May 5, 2023 3:27 AM in response to ChristineSorenson

The symptoms that you potentially describe suggest a failing/failed battery.  If the battery has failed, the iPad will not successfully boot to a running state.


Are you able to use the iPad while remaining connected to your Power Adapter? Connect you iPad its Power Adapter and allow the iPad to charge, undisturbed for at least an hour - or possibly overnight. Hopefully the battery will attain sufficient charge for the iPad to stabilise and restart.


While monitoring the indicated battery state, disconnect the Power Adapter; if the indicated battery state suddenly falls, or the iPad shuts-off, this test demonstrates the iPad battery having reached the end of its usable life and will require replacement:

iPad Repair & Service - Apple Support



Boot Loop


Assuming that your iPad is healthy, connect your iPad to its Power Adapter and allow the iPad to charge. While still connected to the Power Adapter, attempt a forced restart of the iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If your iPad is stuck is actually stuck in a boot-loop, you’ll need to resolve this specific issue - which may entail “restoring” the most recent version of iPadOS to the iPad. This support page outlines restoration of an iPad to Factory Settings:

Restore your iPhone, iPad or iPod to factory settings – Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple





My iPad screen is blinking

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