All of my devices forget all wifi passwords about once a week

Starting about a month ago, all of my Apple devices (2019 MacBook Pro with macOS 10.15.7, iPhone 12 Pro Max with iOS 16.4.1, and iPad Pro 2 with iPadOS 15.7.1) forget all wifi passwords. Each time, this happens to all of the devices simultaneously and I have to re-save the passwords on all of the devices again. The devices think they remember the networks, but either forget the password or the passwords are corrupted.


I cannot figure out what is going on or what is causing it. It seems like it might be linked somehow to iCloud or my Apple ID since it happens on all of my devices repeatedly and at the same time. I've found a lot of advice only, but none of it has helped so far.


Has anyone experienced this and know how to fix it? Thank you for the help.

MacBook Pro 16″

Posted on May 4, 2023 10:10 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2023 2:16 PM

Hey all! Just a quick update. I have been working with an Apple advisor for about a month now (providing logs, system diagnostics, screenshots, date logs, and more from all of my devices). Apple engineers are aware of this problem and are working on figuring it out and fixing it. According to the advisor I am working with, others are also working with Apple's advisors collecting valuable data. Hang in there! Apple is aware of it and it will be resolved. In the meantime, just turn off "Passwords and Keychain" / "Keychain" on all of your devices as a bandaid until issue is resolved.

152 replies

May 28, 2023 4:34 AM in response to malloyca

I am experiencing this as well. I have an iPhone SE on iOS 15.7.5, a MacBook Pro (2015) on macOS 10.14.6 (still using Aperture, so no upgrades to this machine in years) and another MacBook Pro (2021 M1) on 13.4.


In each case it has been the phone and the older MacBook where I have initially noticed the WiFi passwords being forgotten. The first incident was on the day following upgrading the newer MacBook Pro from macOS 12 to 13. The most recent incident (today) followed upgrading it from 13.3.x to 13.4 (about 34 hours earlier, in the early hours of Saturday 27th May). Once is happenstance; twice is coincidence—but if it happens a third time I will suspect enemy action…

Jun 2, 2023 8:51 AM in response to malloyca

Same here. All devices, about every week to ten days. Not router related because it forgets both home and work networks, and because my wife's devices are not experiencing the same issue. Just mine. Has cost me over a hundred bucks in data overages when I don't notice that my iPhone has forgotten wifi. Have a significant data package and have never gone over on data until now.

Jun 10, 2023 7:47 PM in response to newmanph84

You have to be persistent with them. Nearly all support departments operate on a tiered system. The bottom tier is intended to solve the simple stuff and keep the traffic away from Tier 2. If you run into trouble and can't get your problem solved, specifically ask for your "ticket" to be "escalated" to Tier 2 support, or ask for the "expert" with your issue. It doesn't work every time, but I've been escalated more times than not, because I do my homework first and do everything the first tier people would ask for already, and have those answers ready for them. Last time I called Apple it was about a Photos issue, I got escalated twice, and finally got someone to admit it's "broken" if you do a "pro quantity of images". The support guy even admited to using 3rd party media software.


Be persistent.

Jun 14, 2023 11:15 AM in response to ManJor

No changes were done to my devices (iPhone, iPad, and MacBook), and the annoying issue of reentering my password whenever I turn on my device started a few weeks ago. Passwords aren't being saved and it's really annoying.


Are you using the same Apple ID on all of your devices? YES

Have you made any recent changes to your devices? NO

Have you recently changed Internet Service Providers? NO

Does your router and modem require a firmware update? XFINITY AUTO-UPDATE


Jun 16, 2023 11:34 AM in response to verbalcontent

Agree all devices including a new iPhone 14 have experienced this problem in my house and with my home Wifi. Every device gets kicked out where it seems to ‘forget’ the home Wifi password.

I tried all the Apple suggestions:

  1. rebooting the router
  2. updating all operating software on all my Apple devices.
  3. forgetting my network and signing in again
  4. rebooting every Apple device


The problem persists - likely an Apple problem.

Jun 21, 2023 11:35 AM in response to Grumpy Gilmore

I don't have this issue but haven't updated to latest IOS. Perhaps it is hacker related network attacks causing password resets. These kind of attacks require local ~50-300ft access. Since Apple isn't helping maybe a pole of those following this thread of what city they are in.


Please respond with city. I'm in Torrance Ca but don't have the problem (yet ! )


[Edited by Moderator]

Jun 25, 2023 10:35 AM in response to malloyca

I’m also having the same issue. This is so frustrating. I have been collecting passwords for years, so almost everywhere I would go, my devices would automatically connect to the wifi if I wanted to. Now I have to ask for the password and reenter it every time. Even in my own house, it asks for the password every single time 😣 please find a solution to the problem of so many users.

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All of my devices forget all wifi passwords about once a week

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