All of my devices forget all wifi passwords about once a week

Starting about a month ago, all of my Apple devices (2019 MacBook Pro with macOS 10.15.7, iPhone 12 Pro Max with iOS 16.4.1, and iPad Pro 2 with iPadOS 15.7.1) forget all wifi passwords. Each time, this happens to all of the devices simultaneously and I have to re-save the passwords on all of the devices again. The devices think they remember the networks, but either forget the password or the passwords are corrupted.


I cannot figure out what is going on or what is causing it. It seems like it might be linked somehow to iCloud or my Apple ID since it happens on all of my devices repeatedly and at the same time. I've found a lot of advice only, but none of it has helped so far.


Has anyone experienced this and know how to fix it? Thank you for the help.

MacBook Pro 16″

Posted on May 4, 2023 10:10 PM

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Posted on Jul 18, 2023 2:16 PM

Hey all! Just a quick update. I have been working with an Apple advisor for about a month now (providing logs, system diagnostics, screenshots, date logs, and more from all of my devices). Apple engineers are aware of this problem and are working on figuring it out and fixing it. According to the advisor I am working with, others are also working with Apple's advisors collecting valuable data. Hang in there! Apple is aware of it and it will be resolved. In the meantime, just turn off "Passwords and Keychain" / "Keychain" on all of your devices as a bandaid until issue is resolved.

152 replies

Oct 27, 2023 9:07 AM in response to malloyca

I meant to try the Carlos solution (previous page) before changing location again but never got round to it. However, when I went back to my London home earlier this week (after four weeks away) my phone, tablet and MacBook all connected to the wifi automatically. Then when I visited my mother the next day (first time in five weeks) they all connected to her wifi too. Do I dare to hope that, in my case at least, the problem is over after nine months?

Nov 24, 2023 12:17 AM in response to Entdoc5357-2

Thank you, no it didn’t work but it has helped a little. (To be clear, on every device I deleted / forgot my home wifi, then rebooted, then connected to the wifi, then put in the password).


My 2 MacBooks seem to be more stable, although it’s only been a day so far. However it didn’t work at all on my iPhones and iPads. They are still dropping WiFi and forgetting the passwords. In addition they don’t take the password again without rebooting every time.


Its massively driving up my mobile data usage so I hope Apple jump on to this and get it fixed!!

Apr 21, 2024 12:25 AM in response to malloyca

My problem is this I get my WiFi from my building same password for everyone

for the last 2 years. Today I called apple about my phone freezing not yet 3 months old 15 pro max

she reminded to key in the passcode once we finish talking I tried and does not take meany my iPad and my iPhone don’t want to remember the same exact pass that I have used till today

what the **** did those at apple did to the system that my phone does not take the password I can’t change it it belongs to the building and we all use the same

what am I to do and what will apple do when they reopen tomorrow hmm I am ****** at apple

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All of my devices forget all wifi passwords about once a week

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