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refund for unauthorised purchase item

Hi,

Here enclosed the attached the document for your to check.


Below attachment payment are deduct from My M1 telephone

bill. I make Giro payment for my M1 bill and now than I realize.


I even don’t’ what is this transaction and cannot find any

purchase in my iTunes purchase history.


I try to call M1 and they can’t answer my questions and ask

me to contact with apple.


Kindly help me proceed the refund for this

transaction. Thank you

iPhone 11 Pro Max, iOS 16

Posted on May 5, 2023 3:03 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2023 4:30 AM

Wynne,

Follow the steps in this article: If you see 'apple.com/bill' on your billing statement - Apple Support


5 replies

refund for unauthorised purchase item

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