Apple Music

Hello _Zahara,

We'd be happy to help the best we can. If the Music app on your iPhone isn't working as you'd expect, you can try to resolve the issue following the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

These steps may help:

1. Close and reopen the app

2. Restart your device

3. Check for updates

4. Delete the app, then redownload it

For more information about those steps, please review the article we linked above.

Thanks.