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My Apple Watch recently did not count my steps

My Apple Watch recently several times did not count my steps , it’s was charged properly .

also sometimes when I press the button on the side the screen does not appear and the watch stays black


[Re-Titled by Moderator]

Posted on May 5, 2023 5:20 AM

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Question marked as Top-ranking reply

Posted on May 8, 2023 10:50 AM

Greetings maryna1991,


If your Apple Watch isn't counting steps, you may need to calibrate your watch.


"Check your settings

To make sure that your Apple Watch can get the information it needs, check these settings on your iPhone:

  1. On your iPhone, open the Settings app.
  2. Tap Privacy & Security > Location Services. 
  3. Make sure that Location Services is turned on.
  4. Scroll down, then tap System Services. 
  5. Make sure that Motion Calibration & Distance is turned on.

System Services screen on iPhone.


6. Continue with the steps below."


"Calibrate your Apple Watch

  1. While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies.
  2. If you have Apple Watch Series 2 or later, you just need your Apple Watch.* If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
  3. Open the Workout app, then tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.

Outdoor Walk workout on watch with white band.

4. Walk or run at your normal pace for about 20 minutes.


If you don't have time to finish the workout, you can complete 20 minutes over multiple outdoor Workout sessions. If you work out at different speeds, you should also calibrate for 20 minutes at each of the speeds that you walk or run.


Whenever you walk or run outside using the above steps, your Apple Watch continues to calibrate the accelerometer by learning your stride length at different speeds. Calibration can also improve the accuracy of your calorie calculations in the Workout app, and the calorie, distance, Move, and Exercise calculations in the Activity app. " Calibrate your Apple Watch for improved Workout and Activity accuracy


We hope this helps!


Sincerely.

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Question marked as Top-ranking reply

May 8, 2023 10:50 AM in response to maryna1991

Greetings maryna1991,


If your Apple Watch isn't counting steps, you may need to calibrate your watch.


"Check your settings

To make sure that your Apple Watch can get the information it needs, check these settings on your iPhone:

  1. On your iPhone, open the Settings app.
  2. Tap Privacy & Security > Location Services. 
  3. Make sure that Location Services is turned on.
  4. Scroll down, then tap System Services. 
  5. Make sure that Motion Calibration & Distance is turned on.

System Services screen on iPhone.


6. Continue with the steps below."


"Calibrate your Apple Watch

  1. While wearing your Apple Watch, go to a flat, open outdoor area that offers good GPS reception and clear skies.
  2. If you have Apple Watch Series 2 or later, you just need your Apple Watch.* If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Hold your iPhone in your hand, or wear it on an armband or waistband.
  3. Open the Workout app, then tap Outdoor Walk or Outdoor Run. To set a goal before starting, tap the ... icon.

Outdoor Walk workout on watch with white band.

4. Walk or run at your normal pace for about 20 minutes.


If you don't have time to finish the workout, you can complete 20 minutes over multiple outdoor Workout sessions. If you work out at different speeds, you should also calibrate for 20 minutes at each of the speeds that you walk or run.


Whenever you walk or run outside using the above steps, your Apple Watch continues to calibrate the accelerometer by learning your stride length at different speeds. Calibration can also improve the accuracy of your calorie calculations in the Workout app, and the calorie, distance, Move, and Exercise calculations in the Activity app. " Calibrate your Apple Watch for improved Workout and Activity accuracy


We hope this helps!


Sincerely.

Reply

My Apple Watch recently did not count my steps

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