I need tracking my AirPods I have the case but can’t find the AirPods

I need help tracking my AirPods I have the case but I cannot find the AirPods

AirPods Pro

Posted on May 5, 2023 5:11 AM

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Question marked as Top-ranking reply

Posted on May 8, 2023 10:27 AM

Hey there and welcome to Apple Support Communities Djj_,


We can certainly understand your concern and see you came to us from the article About firmware updates for AirPods.


We recommend checking out these steps for more information on how to locate your AirPods.


" Locate AirPods in Find My

You can use Find My on your iPhone, iPad, Apple Watch, or Mac to help you locate your AirPods if they’re lost. You can also find your AirPods on the web at iCloud.com/find.

A screen from the Find My app on iPhone. The location of AirPods Pro is shown on a map of San Francisco, along with an address listed and the options Play Sound, Find, and Notifications.

Intro to using Find My with AirPods

  • You can use Find My with all AirPods models, but some models may have additional features to help you find them. If you’re not sure which AirPods you have, see Which AirPods do I have?
  • To locate your AirPods, you must turn on Find My on a paired device (such as your iPhone or Mac) before they’re lost.
  • For the best experience with Find My, make sure your paired device has the latest version of iOS, iPadOS, watchOS, or macOS installed.
  • You can turn on the Find My network to see the location of some AirPods models even when they’re out of range from your device. If the Find My network is turned off (or if your AirPods don’t support the Find My network), the Find My app shows the last time and place they were connected. See Turn on the Find My network.
  • If your AirPods are out of range or need to charge, you might see their last known location, “No location found,” or “Offline” in Find My. If they come back online, you get a notification on devices you paired with them.

See the location of your AirPods on a map

You can see the current or last known location of your AirPods in the Find My app.

  • On iPhone or iPad: Open the Find My app , tap Devices, then tap your AirPods.
  • On Apple Watch: Open the Find Devices app , then tap your AirPods (requires a Wi-Fi or cellular connection).
  • On Mac: Open the Find My app , click Devices, then select your AirPods.
  • On iCloud.com: Go to iCloud.com/find, sign in with your Apple ID, select All Devices, then select your AirPods.

For most AirPods models, when your AirPods are separated, you see the location of only one at a time. To find them both, first locate the one that you see on the map, put it back in its case, then refresh the map to locate the other one.

If you have AirPods Pro (2nd generation), you see the location of each of your AirPods and the charging case on the map."


For additional information, check out this link: Locate AirPods in Find My - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!


1 reply
Question marked as Top-ranking reply

May 8, 2023 10:27 AM in response to Djj_

Hey there and welcome to Apple Support Communities Djj_,


We can certainly understand your concern and see you came to us from the article About firmware updates for AirPods.


We recommend checking out these steps for more information on how to locate your AirPods.


" Locate AirPods in Find My

You can use Find My on your iPhone, iPad, Apple Watch, or Mac to help you locate your AirPods if they’re lost. You can also find your AirPods on the web at iCloud.com/find.

A screen from the Find My app on iPhone. The location of AirPods Pro is shown on a map of San Francisco, along with an address listed and the options Play Sound, Find, and Notifications.

Intro to using Find My with AirPods

  • You can use Find My with all AirPods models, but some models may have additional features to help you find them. If you’re not sure which AirPods you have, see Which AirPods do I have?
  • To locate your AirPods, you must turn on Find My on a paired device (such as your iPhone or Mac) before they’re lost.
  • For the best experience with Find My, make sure your paired device has the latest version of iOS, iPadOS, watchOS, or macOS installed.
  • You can turn on the Find My network to see the location of some AirPods models even when they’re out of range from your device. If the Find My network is turned off (or if your AirPods don’t support the Find My network), the Find My app shows the last time and place they were connected. See Turn on the Find My network.
  • If your AirPods are out of range or need to charge, you might see their last known location, “No location found,” or “Offline” in Find My. If they come back online, you get a notification on devices you paired with them.

See the location of your AirPods on a map

You can see the current or last known location of your AirPods in the Find My app.

  • On iPhone or iPad: Open the Find My app , tap Devices, then tap your AirPods.
  • On Apple Watch: Open the Find Devices app , then tap your AirPods (requires a Wi-Fi or cellular connection).
  • On Mac: Open the Find My app , click Devices, then select your AirPods.
  • On iCloud.com: Go to iCloud.com/find, sign in with your Apple ID, select All Devices, then select your AirPods.

For most AirPods models, when your AirPods are separated, you see the location of only one at a time. To find them both, first locate the one that you see on the map, put it back in its case, then refresh the map to locate the other one.

If you have AirPods Pro (2nd generation), you see the location of each of your AirPods and the charging case on the map."


For additional information, check out this link: Locate AirPods in Find My - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!


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I need tracking my AirPods I have the case but can’t find the AirPods

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