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Level 1

4 points

hi phone is telling me that my itunes account is disabled

why is my itunes account disabled?

iPhone 12 Pro Max, iOS 16

Posted on May 5, 2023 2:29 PM

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Level 10

472,101 points

Posted on May 5, 2023 2:32 PM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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