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I cannot activate my new credit card information.

Cannot get Apple Pay to activate my new credit card

iPhone 14 Pro Max, iOS 16

Posted on May 5, 2023 3:44 PM

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Question marked as Best answer

What error message are you seeing? Some credit card issuers do not permit their credit card to be added to Apple Wallet. As an example, I have several Venmo cards/accounts and none can be added. But, in the same turn, I can’t add some accounts to Venmo either.


Have you checked with the financial institution that issued your new credit card? If they confirm they accept Apple Pay/Apple Wallet then we can move forward.

Posted on May 5, 2023 4:45 PM

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6 replies
Question marked as Best answer

May 5, 2023 4:45 PM in response to MyiPhone1ssues

What error message are you seeing? Some credit card issuers do not permit their credit card to be added to Apple Wallet. As an example, I have several Venmo cards/accounts and none can be added. But, in the same turn, I can’t add some accounts to Venmo either.


Have you checked with the financial institution that issued your new credit card? If they confirm they accept Apple Pay/Apple Wallet then we can move forward.

I cannot activate my new credit card information.

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