Air pods pro

Hi jackielove

welcome to the Apple (user-to-user) Community.

Re: "When speaking on my phone I can’t hear people

but people can’t hear me what can’t I do"

Make sure that you have the latest software (iOS 16.4.1) on your connected iPhone so that the firmware on you AirPods will be updated automatically.

Wondering if the AirPods are connected to the iPhone ok

(How to: Pair AirPods with an Apple device)

or

whether it may be adjusting the volume that is needed:

How to: Pause, skip, and adjust volume with your AirPods and AirPods Pro

or

How to: Customize headphone audio levels on your iPhone or iPad

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You might want to check through:

How to: Use AirPods with iPhone – Apple Support

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Apple Support's article:

While on a call on iPhone – Apple Support

says:

How to: "Adjust the audio during a call

To change the volume, press the volume buttons on the side of iPhone. Or swipe down on the call banner, then do any of the following:

✽  Mute: Tap the mute button.

✽  Put the call on hold: Touch and hold the mute button.

✽  Talk handsfree: Tap the audio button, then choose an audio destination.

You can make sure the mute button is not pressed / muting / your voice.

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If needed:

How to: Customize headphone audio levels on your iPhone or iPad

Hope there is something here that helps you enjoy speaking and hearing during phone calls while wearing your AirPods.

Else:

More Support if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods.... (there's a "Get Support" link (online chat, phone, eMail etc.) at the bottom of the webpage that opens from the link below).

AirPods Support - Official Apple Support

All the best :-)