A frozen iPhone
My friend iPhone froze and and won’t do nothing
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If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support
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- If your screen is black or frozen
- If your device turns on but gets stuck during start up, try to update it.
- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase
