The music app is not sharing, what can I do?

I accidentally cancel the music subscription and now can’t get the music to share with my family?

iPhone 13

Posted on May 6, 2023 12:01 PM

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Question marked as Top-ranking reply

Posted on May 10, 2023 8:09 AM

Hi LeaderMom,


It sounds like you had an active Apple Music Family subscription that was being shared, which was cancelled. Presumably, you've reactivated Apple Music but your family share members do not have access to the service.


The most simplest cause for this behavior would be that when you resubscribed, you selected an Individual plan rather than the Family plan. If so, the solution will be to follow the steps in How to switch to a different subscription plan to change back to the Family membership once more.


If that is not the case, then from If you can't find your family's shared content:


"Check your Family Sharing settings


Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too."


Regards.

1 reply
Question marked as Top-ranking reply

May 10, 2023 8:09 AM in response to LeaderMom

Hi LeaderMom,


It sounds like you had an active Apple Music Family subscription that was being shared, which was cancelled. Presumably, you've reactivated Apple Music but your family share members do not have access to the service.


The most simplest cause for this behavior would be that when you resubscribed, you selected an Individual plan rather than the Family plan. If so, the solution will be to follow the steps in How to switch to a different subscription plan to change back to the Family membership once more.


If that is not the case, then from If you can't find your family's shared content:


"Check your Family Sharing settings


Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too."


Regards.

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The music app is not sharing, what can I do?

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