Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My touchbar went black

I noticed that my Mac Book Pro M1 touch bar went black. The buttons are working but it is completely black.

I have tried restarting and shutting down the computer.

MacBook Pro (M1, 2020)

Posted on May 6, 2023 12:36 PM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2023 8:00 AM

doménica0311 wrote:

I noticed that my Mac Book Pro M1 touch bar went black. The buttons are working but it is completely black.
I have tried restarting and shutting down the computer.


On the M1 the best you can do in an effort to resolve the issue—

A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



No resolve it typically indicates a hardware issue—


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

May 7, 2023 8:00 AM in response to doménica0311

doménica0311 wrote:

I noticed that my Mac Book Pro M1 touch bar went black. The buttons are working but it is completely black.
I have tried restarting and shutting down the computer.


On the M1 the best you can do in an effort to resolve the issue—

A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



No resolve it typically indicates a hardware issue—


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



My touchbar went black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.