Level 1

9 points

Unknown email account

Using iOS 16.4.1 and trying to delete an email account named @my.minbox.mail account which has a password. Any help will be appreciated.

iPhone 13 Pro Max, iOS 16

Posted on May 7, 2023 8:34 AM

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Level 10

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Posted on May 7, 2023 9:02 AM

Go to Settings/Mail/Accounts, tap on the account and delete it. If you can’t delete it go to Settings/General/VPN & Device Management and delete the associated profile that you authorized at some time in the past, probably by responding to a scam offer.

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Community+ 2025

Level 10

228,528 points

May 7, 2023 9:02 AM in response to EasyEdE

Go to Settings/Mail/Accounts, tap on the account and delete it. If you can’t delete it go to Settings/General/VPN & Device Management and delete the associated profile that you authorized at some time in the past, probably by responding to a scam offer.

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Level 1

9 points

May 7, 2023 9:41 AM in response to Lawrence Finch

Thanks, Lawrence. Your "if you can't delete it go..." comment that solved my problem. Greatly appreciate your help.

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Unknown email account

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