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Level 1

4 points

Why my account has been deseable

Account is disabled

iPhone 11 Pro Max, iOS 14

Posted on May 7, 2023 9:14 AM

Top-ranking reply

Level 10

472,323 points

Posted on May 7, 2023 9:34 AM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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