Your account has been disabled in the App Store and iTunes

When I try to update or download anything it says Your account has been disabled in the App Store and iTunes idk what should I do

iPhone 13, 16

Posted on May 7, 2023 4:01 PM

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Posted on May 7, 2023 6:31 PM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

3 replies
Question marked as Best reply

May 7, 2023 6:31 PM in response to Mora901

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

May 7, 2023 6:50 PM in response to Mora901

Mora901 Said:

"When I try to update or download anything it says Your account has been disabled in the App Store and iTunes idk what should I do"

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Troubleshooting a Disabled Account:


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Your account has been disabled in the App Store and iTunes

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