Macbook Pro mid-2015: Power button = Dead Battery screen / no charge

Please help me if possible as I'm at my wits end. Short version, my MBP, after running normally while plugged in and then being shut down overnight, hasn't been able to start up since Thursday morning (4 days). I only get the dead battery screen for about 10 seconds and the amber/orange charge light.


Here's what I've done since then:

  • Changed outlets and tested with another brand new (non-Apple) charger.
  • Using alcohol cleaning pads and compressed air, I cleaned any dust from the MagSafe 2 connection and the inside battery connections. I couldn't find any corrosion, at least on the visible areas of the logic board.
  • I removed the battery and connected the power (same result). I noticed that, when connected, after a few seconds, the fans spin for about 7 seconds, then stop. Also the SSD blinks red once.
  • Cycled the power (power button for 10ish seconds), SMC resets, and pressed the power 2-3 times in a row.


I'm not sure what caused it, nor how to fix it (all I can do since I can't afford the Apple Store). Any suggestions would be very much appreciated!

MacBook Pro 15″, macOS 12.6

Posted on May 8, 2023 3:22 PM

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Posted on Jun 6, 2023 4:13 PM

Hey HWTech,

Sorry, I know this is pretty much a ridiculously overdue final thank you for all of your help with regard to my Macbook Pro 2015 repair and to fill you in on the outcome, which I'm happy to say was a positive one.


As a refresher, I bought a new charger, new MagSafe port, and a new battery, and it was finally starting up; however, it was running dangerously hot, with the fans kicking in almost right away. We thought it might be some high CPU processes and ran EtreCheck tests, but none of that solved the problem. The cause was the battery: I purchased the wrong one. This was not entirely my fault, as the Amazon page listed it as being "for the A1398 mid-2015 15 inch model" which is my Mac, but 1/3 of the way down the page, in smaller print, we see that it's not for the mid-2015 (mine is "11,4"; it's listed for "11, 2" and "11, 3").




I still should've noticed that discrepency before I purchased it, or at least after it was running hot. Anyway, I sent it back, got a correct battery, and it's been running perfectly ever since.


Anyway, all the best to you!

Don

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Jun 6, 2023 4:13 PM in response to HWTech

Hey HWTech,

Sorry, I know this is pretty much a ridiculously overdue final thank you for all of your help with regard to my Macbook Pro 2015 repair and to fill you in on the outcome, which I'm happy to say was a positive one.


As a refresher, I bought a new charger, new MagSafe port, and a new battery, and it was finally starting up; however, it was running dangerously hot, with the fans kicking in almost right away. We thought it might be some high CPU processes and ran EtreCheck tests, but none of that solved the problem. The cause was the battery: I purchased the wrong one. This was not entirely my fault, as the Amazon page listed it as being "for the A1398 mid-2015 15 inch model" which is my Mac, but 1/3 of the way down the page, in smaller print, we see that it's not for the mid-2015 (mine is "11,4"; it's listed for "11, 2" and "11, 3").




I still should've noticed that discrepency before I purchased it, or at least after it was running hot. Anyway, I sent it back, got a correct battery, and it's been running perfectly ever since.


Anyway, all the best to you!

Don

May 9, 2023 6:07 AM in response to DGShuffle

The flex cable over the battery is the Trackpad IPD Flex Cable. It won't prevent powering on or booting except that you won't be able to use the Trackpad or the built-in Keyboard, plus the fan may run at high speed possibly causing the laptop to run really slow since the Trackpad temperature sensor won't be seen (not sure if the slowness occurs with the 2015 model).


Sounds like you have some other hardware issue, most likely with the Logic Board, but I would remove the internal SSD & adapter to see if you at least get video of a flashing folder with a question mark. That is a third party SSD since I don't recall any Apple OEM SSDs having any LEDs on them.


May 8, 2023 6:55 PM in response to DGShuffle

I agree the Battery is most likely bad. What is the battery condition? You can get this by Option-clicking the battery icon on the menu bar. If the condition is anything but "Normal", it should display something. You can also check the condition in the Battery System Preferences or the Apple System Profiler under "Power". If it says "Service Battery" (macOS 10.15.4 or earlier), then it indicates a hardware failure with the battery. If it says "Service Recommended" (macOS 10.15.5+), it could mean a worn out battery or even a failing battery.


If you have the 15" model, then check to see whether you qualify for the Battery Recall as mentioned in this Apple article (only a small number of laptops actually qualify...best to know if yours qualifies before having Apple examine it in case the tech overlooks it):

15-inch MacBook Pro Battery Recall Program - Apple Support


DGShuffle wrote:

• Using alcohol cleaning pads and compressed air, I cleaned any dust from the MagSafe 2 connection and the inside battery connections. I couldn't find any corrosion, at least on the visible areas of the logic board.

Liquid damage could also be a possibility. If you are not use to looking for corrosion, then it can be very hard to detect even with a magnifier since it only takes the smallest bit of corrosion between two of the smallest pins. Even someone with lots of experience can sometimes miss it. Plus if liquid made it beneath certain chips the corrosion may even be hidden and water rarely leaves a residue trail unlike some other liquids.


If liquid was spilled on the keyboard, then the liquid would hit the hidden side of the MLB anyway assuming it made it past the mylar sheet beneath the keyboard. I don't recommend removing the MLB as that is a major undertaking with it being very tricky to fit the MLB back into place.


Or it could just be a failing MLB with no damage. Unfortunately there is no way to know for certain without trying another battery, although I have developed a method of using the command line to monitor the battery's Full Charge Capacity in order to look for issues which are hard to confirm when people mention having poor battery runtime which don't show up in the Battery Condition or the Apple Diagnostics.


• I removed the battery and connected the power (same result). I noticed that, when connected, after a few seconds, the fans spin for about 7 seconds, then stop. Also the SSD blinks red once.

Fans spinning is not unusual when connecting power like that. What do you mean the SSD blinks red once?


May 8, 2023 11:33 PM in response to HWTech

First, thanks for taking the time to answer at length. Re: SSD- with the cover removed, a small red light blinks once in the area circled on my attached image.


Thankfully I had ordered a new battery jic but struck the idea of trying it after my attempted startup w the original one connected produced the same result. Thankfully it arrived this evening so after reading your comments, I installed it.


Although the battery charged fully up and the electric functionality is there (fans, keyboard backlight, and screen backlight), the screen is blank. I tried cycling, SMC and PVRAM resetting (it chimed twice) but no change there.


Everything is connected properly. The only possible explanation I have is that I might've accidentally damaged the ribbon cable that connects from the logic board over the battery. Do you have any other suggestions of things to try and/or check?

May 10, 2023 11:05 AM in response to DGShuffle

DGShuffle wrote:

Next (and hopefully last), I replace MagSafe 2 DC-in board. I ordered a used one from eBay, expected this weekend. Once installed, I'll share an update here.

While I used to replace the DC-In Board on much older Macs, I've never (or rarely) had to on the 2015 Retina model. Usually there would be a visible issue on the external contacts, or actual physical damage or liquid damage.


I'll have to decide if I'm ready to attempt a soldering job on the logic board despite my lack of experience. 😕

Apple Logic Boards are very difficult to solder as the board acts like a heatsink and may require a mix of traditional soldering iron and hot air station. You would need to acquire a schematic & board view of the specific Logic Board in order to identify & locate components (and software to read the board view), plus you will need to be able to understand the schematics and Apple's power/charging circuitry. There has only been one person I've seen online who has explained it (LR), unfortunately the moderators won't permit posting details.


May 9, 2023 4:21 PM in response to HWTech

Ah, thanks for explaining that flex cable. think you're right again about it being the board. I removed the SSD (not sure what adapter you're referring to)- no flashing folder. I also tried starting up with a brand new Apple MagSafe charger- same result.


Next (and hopefully last), I replace MagSafe 2 DC-in board. I ordered a used one from eBay, expected this weekend. Once installed, I'll share an update here.

If that's not the solution, and unless you have any other suggestions, I'll have to decide if I'm ready to attempt a soldering job on the logic board despite my lack of experience. 😕


Again, thanks for your help!

May 10, 2023 9:21 PM in response to HWTech

In both cases (MagSafe and soldering on this retina unit), I unfortunately don't see myself having any other options, as I can't afford a comparable replacement computer. The MagSafe port was only $10, but I will have to disassemble to unplug and remove the logic board (I'm fine with that).


If soldering is required, I will have to not only find the schematic you mentioned, but also would need to purchase any essential tools beyond the soldering station that are required for the task, as well as replace whatever is damaged on the board (assuming it's affordable for me). To that end, I would greatly appreciate any advice on those purchases from your experience that you could share.


Again, thanks much!

May 18, 2023 6:42 AM in response to DGShuffle

Chrome is fine to use, but when you start looking closely at system temps, resource usage, and performance you must keep in mind that Chrome greatly affects all of these areas. That is the only reason I mentioned it. It is hard to get away from using a Chromium based browser these days.


CMM is where most people end up having all sorts of issues.


I misunderstood your earlier reference to the temps you were seeing since you referenced the heatsink at the time. CPU temps will be around 35C to 40C at idle, while normal usage will place the CPU temps more around 60C, with 95C - 100C when under extreme load. Battery temps should usually be around 30C, maybe as much as 40C when the system is under extremely load when the CPU is 100C.

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Macbook Pro mid-2015: Power button = Dead Battery screen / no charge

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