My iPhone XS shuts down when headphones are connected in the lightening input
My iPhone shuts down once I connect headphones in the lightening socket of the phone.
iPhone XS, iOS 16
User profile for user:
Lee_ms
User level:
Community Specialist
Hi Sheetalkiran,
We see you're posting from the If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly resource. Is your device able to power back on after it shut down? If not here's the resource you want to follow: If your iPhone won't turn on or is frozen
If it does power back on and seems to continue to shut off when you have headphones connected we'd recommend reaching out for hardware support here: Get Support
Take care.