My iPhone 8 has a frozen screen.

My iPhone 8 will not allow a sign on. It shows the numbers for a passcode entry but when I enter my passcode, Siri repeats the numbers and the phone then freezes


iPhone 8

Posted on May 9, 2023 3:30 AM

Reply
Question marked as Best reply

Posted on May 9, 2023 10:27 PM

Apple support has an article online (link below) that may help:

If your iPhone won't turn on or is frozen - Apple Support

and also:

What to do: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If needed:

You might want to reach out to the iPhone Support Team:

(There's a "Get Support" link at the bottom of their webpage)

iPhone - Official Apple Support


All the best :-)

3 replies
Question marked as Best reply

May 9, 2023 10:27 PM in response to fredafromdurban

Apple support has an article online (link below) that may help:

If your iPhone won't turn on or is frozen - Apple Support

and also:

What to do: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If needed:

You might want to reach out to the iPhone Support Team:

(There's a "Get Support" link at the bottom of their webpage)

iPhone - Official Apple Support


All the best :-)

My iPhone 8 has a frozen screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.