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Screenshot not being saved to desktop

Hi everyone!


I've just realized that my Cmd + Shift + 3 is no longer saving screenshots on my desktop. Although the captured sound still plays when I press the combination, nothing happens afterward. Please send me some help T.T

MacBook Pro 15″, macOS 13.2

Posted on May 9, 2023 7:20 AM

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Question marked as Top-ranking reply

Posted on May 6, 2024 5:47 PM

Press "Command + Shift + 5". Then look for the grey bar for screen recording and screenshot. Click options then uncheck "show floating thumbnail" (if Checked) Then at the top select "Desktop" under "Save to"

4 replies

May 9, 2023 7:36 AM in response to nguyên44

Perhaps the "Options" selection for saving a Screenshot has been inadvertently changed.

By default, screenshots save to your desktop with the name ”Screen Shot [date] at [time].png.”

In macOS Mojave or later, you can change the default location of saved screenshots from the Options menu in the Screenshot app. You can also drag the thumbnail to a folder or document.


Take pictures or screen recordings using Screenshot

  1. On your Mac, press Shift-Command-5 (or use Launchpad) to open Screenshot and display the tools.


Please refer to these two Support Articles for further information.

  1. Take a screenshot on your Mac
  2. Take screenshots or screen recordings on Mac



May 23, 2024 3:16 PM in response to writer33196

writer33196. I have been trying to find a solution for weeks and have not succeeded, even with help from Apple experts. I can finally open jpgs to appear on the screen which I thought was part of the problem but it isn't. Have you been able to find another location where they might be stored? I actually saw a couple of them in my Dropbox. How they got there I don't know! Did you ever find a solution?

Screenshot not being saved to desktop

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