Apple Services Charges
Hello!!!
Why am I charged with an Apple service worth of ₱499.00 and additional ₱49.00 in my Gcash? I don’t even have subscriptions and such. I demand a refund.
Question marked as
You are not addressing Apple here, so please post details. Where do you see this charge? Scammers posing as Apple have been active for some time.
As your fellow end users we have no more access to Apple databases than you, nor can we issue refunds.
Start here:
If you see 'apple.com/bill' on your billing statement - Apple Support
The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.
If that is the case, only your CARD ISSUER or BANK can remedy it.
If Apple’s purchase history shows the purchase, continue with the instructions in that article.