You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID greyed put

My Apple ID is greyed out. Any suggestions

iPhone 13

Posted on May 9, 2023 3:16 PM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2023 3:57 PM

Have you restricted access to account changes in ScreenTime?

Settings > ScreenTime > Content & Privacy Restrictions > [Allow Changes] Account Changes


When set to Don’t Allow, you will not be able to access any of your AppleID settings. Set to Allow if you wish to access your AppleID settings.

1 reply
Question marked as Top-ranking reply

May 9, 2023 3:57 PM in response to jessicafromhillside

Have you restricted access to account changes in ScreenTime?

Settings > ScreenTime > Content & Privacy Restrictions > [Allow Changes] Account Changes


When set to Don’t Allow, you will not be able to access any of your AppleID settings. Set to Allow if you wish to access your AppleID settings.

Apple ID greyed put

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.