subscription

dashakurdykova Said:

"subscription: the subscription is canceled but it is active in the settings question why do I receive notifications about payment for what why support is not responding why it does not work I have to pay for canceling the free trial subscription and now I owe $ 6.99 what kind of nonsense"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Please click here 👉 Subscriptions and billing questions and tap on the Chat option with Apple Support from that web page.

Axel F.