My Face ID won’t work and I have tried everything that it said to.

My Face ID isn’t working how do I fix it?

iPhone 11, iOS 16

Posted on May 9, 2023 9:12 PM

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Question marked as Top-ranking reply

Posted on May 9, 2023 9:13 PM

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



2 replies
Question marked as Top-ranking reply

May 9, 2023 9:13 PM in response to Makaylawyman

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



May 9, 2023 9:21 PM in response to Makaylawyman

Makaylawyman Said:

"My Face ID won’t work and I have tried everything that it said to.: My Face ID isn’t working how do I fix it?"

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If you've tried "everything", then go through Apple....


Get this Diagnosed by Apple:

Apple might fix it free of charge, if found to be be faulty device. Set up a Genius Bar Appointment at your local Apple Store. There, it will be looked at and you'll be provided with your options.

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My Face ID won’t work and I have tried everything that it said to.

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