why are messages coming in silently on my iphone 11 plain phone?

why are messages coming in silently on my iphone 11 plain phone?

Posted on May 9, 2023 9:57 PM

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Question marked as Top-ranking reply

Posted on May 12, 2023 9:27 AM

erasimus2707 wrote:

why are messages coming in silently on my iphone 11 plain phone?

Possibilities:

  • You are wearing an Watch paired with the iPhone (text alerts will go to the watch instead of the phone)
  • The Mute switch on the left side of the phone near the top is in Mute position (showing orange when you look at it)
  • You have Do Not Disturb or some other Focus enabled
  • You don’t have a sound assigned to text alerts


5 replies
Question marked as Top-ranking reply

May 12, 2023 9:27 AM in response to erasimus2707

erasimus2707 wrote:

why are messages coming in silently on my iphone 11 plain phone?

Possibilities:

  • You are wearing an Watch paired with the iPhone (text alerts will go to the watch instead of the phone)
  • The Mute switch on the left side of the phone near the top is in Mute position (showing orange when you look at it)
  • You have Do Not Disturb or some other Focus enabled
  • You don’t have a sound assigned to text alerts


May 12, 2023 9:06 AM in response to erasimus2707

Howdy erasimus2707,


It sounds like you are not getting your Message app notifications. We know how important this is for you, and we will help get you to the right place to find a resolution.


The first thing to try is the steps listed in this support article. These steps can often resolve this type of issue:

Use Focus on your iPhone or iPad - Apple Support


Farewell!


May 14, 2023 9:15 AM in response to erasimus2707

Well, if you have really checked all of the items I listed; that is, you DO NOT have an Apple watch, The Mute switch is TOWARDS the screen, when you open the Control Center the Focus button is not illuminated, and you went to Settings/Sounds & Haptics and you see a sound assigned to Text Tone, then your phone is broken. Contact Apple Support using the Support link at the top or bottom of this page, and discuss repair options.

May 13, 2023 10:34 PM in response to erasimus2707

erasimus2707 Said:

"why are messages coming in silently on my iphone 11 plain phone?: I have done all that but the situation is still the same, the messages are coming in silently"

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For reference...

Troubleshooting Notifications on Lock Screen:

Some links that may help...





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why are messages coming in silently on my iphone 11 plain phone?

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