AirPods not showing location
Hi, i have the Airpods gen 3 and when i try to see the location on ‘find my’ it says setup incomplete, i tried resetting it and i could see the location for probably about a day but I can’t see it anymore.
please help.
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User profile for user:
1ssmith
User level:
Community Specialist
Hi shalu26,
This issue can occur if your AirPods fail to pair successfully. To help resolve this, please complete the steps below:
1. Update to the latest version of iOS or iPadOS. Some AirPods and some Find My features work only with the latest version of iOS or iPadOS.
2. Make sure that you turned on Find My on your iPhone or iPad.
• If you haven't, turn on Find My network for your iPhone or iPad.
• If you haven't, turn on Find My network for your AirPods.
3. If you haven't, turn on two-factor authentication for your Apple ID.
4. If you haven't, turn on iCloud Keychain.
5. In the Settings app, tap Bluetooth and make sure that it's turned on.
6. In the Settings app, check for an alert to Update Apple ID Settings. If there's an alert, follow the prompts to complete setup.
7. Close the lid of your charging case, wait a few moments, then open the lid again.
After about a minute, pairing should be complete and the alert should no longer appear.
This information is from If you get an alert in the Find My app that your AirPods setup is incomplete - Apple Support
Take care.