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How to get rid of Vungle Cloud UX Template on iPhone

Hello there! I watch way too many ads on my stupid game app (to get free coins... I know, I'm a loser) and I think this has caused my phone to pick up a nuisance thing (virus?) called Vungle Cloud UX Template. It is apparently always running in the background to collect my data to "enhance my ad experience". I have a 14 Pro Max that is current with updates. A previous thread suggested a restart but that doesn't help. There was no resolution in the previous thread and that was a year ago so I thought I would check to see if anybody has figured it out in the last 15 months. I hate Vungle and would like to see it gone forever. Any ideas, please? Thank you!

[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on May 10, 2023 3:24 AM

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18 replies

TpaGrrl

Level 1

8 points

Jul 24, 2023 10:00 AM in response to Lawrence Finch

Thank you so much, @Lawrence! I did not find a Vungle profile under VPN Device Management, but I did find an unknown calendar account so deleted that. I also cleared my History & Website data from Safari. I'm not sure which of these two things fixed it (or maybe it was a combination of both), but I'm no longer seeing Vungle! Thanks again!

★ Helpful

User28hdjs7838

Level 1

13 points

Jul 31, 2023 5:32 PM in response to VictoriaRutledge

I also had the same problem. But to fix it, I played some music on Spotify and when I opened the phone the music replaced the weird template thing. And when I stopped the music the weird template thing was gone. I’m not sure how long its gonna stay gone though. Glad to know I wasn’t alone with this problem.

Aug 29, 2023 12:53 AM in response to VictoriaRutledge

Go into the in-game settings menu, clear the cache, and restart the app. Vungle can’t get through a pathway that no longer exists 😎

and clearing cache does not reset the game fyi

How to get rid of Vungle Cloud UX Template on iPhone