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How to get rid of Vungle Cloud UX Template on iPhone

Hello there! I watch way too many ads on my stupid game app (to get free coins... I know, I'm a loser) and I think this has caused my phone to pick up a nuisance thing (virus?) called Vungle Cloud UX Template. It is apparently always running in the background to collect my data to "enhance my ad experience". I have a 14 Pro Max that is current with updates. A previous thread suggested a restart but that doesn't help. There was no resolution in the previous thread and that was a year ago so I thought I would check to see if anybody has figured it out in the last 15 months. I hate Vungle and would like to see it gone forever. Any ideas, please? Thank you!


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on May 10, 2023 3:24 AM

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2 replies
Question marked as Helpful

Jul 31, 2023 5:32 PM in response to VictoriaRutledge

I also had the same problem. But to fix it, I played some music on Spotify and when I opened the phone the music replaced the weird template thing. And when I stopped the music the weird template thing was gone. I’m not sure how long its gonna stay gone though. Glad to know I wasn’t alone with this problem.

18 replies

May 10, 2023 3:48 AM in response to VictoriaRutledge

From what I can find, this is a process leftover from certain ads running within apps. The code (i.e. the template) the ad is base on is buggy and doesn't properly terminate.


Force restarting the device will clear it from memory, but you're likely to see it again in short order when another ad based on that template pops up in your game.


It is not a virus. There are no known viruses that can infect an iPhone that is not jailbroken.


Jul 24, 2023 8:58 AM in response to TpaGrrl

Don’t use any apps that bring it up, and go to Settings/General/VPN & Device Management and delete a vungle profile if you find one. Also, open Settings/calendar/Accounts/Subscribed Accounts and delete any suspicious accounts.


If that doesn’t fix it go to Settings/Safari and tap Clear History & Website Data.


Vungle is a (sort of) legitimate service that presents ads in apps; most apps do not contract directly for ads, instead they use an ad provider, and vungle is one of the more obnoxious ones.

How to get rid of Vungle Cloud UX Template on iPhone

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