Someone elses id is is my macbook, and i cant use my macbook

I bought a new macbook m1 air a year ago, and i forgotten my mac password then i reset my password with my apple id

But when i did this I first entered my Apple ID as usual, but it started asking for a passwords for that i don't know apple icould account. Email addresses I've never seen or heard before. It has never been someone else than me who used my macbook, so I think it's a bit scary that there is someone else's Apple ID in my mac, And this keep asking whats the password of that apple icloud, what should i do?


Posted on May 10, 2023 8:50 AM

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Posted on May 10, 2023 10:45 AM

But when i did this I first entered my Apple ID as usual, but it started asking for a passwords for that i don't know apple icould account. Email addresses I've never seen or heard before. It has never been someone else than me who used my macbook, ...


Apparently that is not the case. In other words you did not purchase a new Mac; you purchased one that had been previously used.


... what should i do?


I would erase the Mac completely and reconfigure it. Follow these instructions, or as many of them as you are able to accomplish without knowing any previous owner's information: What to do before you sell, give away, or trade in your Mac.

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May 10, 2023 10:45 AM in response to zoljargal225

But when i did this I first entered my Apple ID as usual, but it started asking for a passwords for that i don't know apple icould account. Email addresses I've never seen or heard before. It has never been someone else than me who used my macbook, ...


Apparently that is not the case. In other words you did not purchase a new Mac; you purchased one that had been previously used.


... what should i do?


I would erase the Mac completely and reconfigure it. Follow these instructions, or as many of them as you are able to accomplish without knowing any previous owner's information: What to do before you sell, give away, or trade in your Mac.

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Someone elses id is is my macbook, and i cant use my macbook

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