You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ACCOUNT HAS BEEN DISABLED IN THE APP STORE AND ITUNES


WHY DOES MY APP STORE SAY APP STORE AND ITUNES HAS BEEN DISABLED


iPhone 13

Posted on May 10, 2023 9:23 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2023 9:24 AM

Hello,


According to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


1 reply
Question marked as Top-ranking reply

May 10, 2023 9:24 AM in response to MAY10TWENTYTWENTYTHREE

Hello,


According to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


ACCOUNT HAS BEEN DISABLED IN THE APP STORE AND ITUNES

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.