My face ID has been disabled. How can I correct that?
My face ID on my iPad pro 12.9 3rd generation has been disabled. How can I correct that?
Question marked as
You will need to follow the advise in this support page:
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you continue to experience difficulties, you would be well advised to seek assistance from Apple Support:
Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple