Locked out of iPad, forgot passcode

I am locked out of iPad, I couldn’t remember my passcode


iPad Air, iPadOS 15

Posted on May 10, 2023 6:21 PM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2023 6:40 PM

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that option is not available, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support



3 replies
Question marked as Top-ranking reply

May 10, 2023 6:40 PM in response to Jo623jo

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that option is not available, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support



May 11, 2023 2:44 AM in response to Jo623jo

You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If the iPad indicates that it is unavailable, or a security lockout has occurred, you not be able to access any data locally stored on the iPad. If the lockout has an associated waiting period with a countdown, you can attempt to enter the correct device Passcode when the countdown expires. Otherwise, you must restore the iPad.


A forgotten or unknown iPad passcode cannot be recovered - and neither can it be reset or modified from another device.



iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPad is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Locked out of iPad, forgot passcode

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