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emosi256 Author

Level 1

4 points

Locked Apple ID

If an iphone is locked but the owner happens to pass away..How are going to be able to unlock it if you dont know there ID and Pw?

iPhone 8 Plus

Posted on May 10, 2023 8:04 PM

Top-ranking reply

Limnos

Level 10

418,819 points

Posted on May 10, 2023 8:06 PM

For information about how to request access to a deceased family member's Apple account data, and possibly their equipment, click here --> How to request access to a deceased family member's Apple account - Apple Support

"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device.

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Locked Apple ID

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