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Iphone not wirelessly charging while dead

My charger port recently stopped working so I just have been using a wireless charger. Does while charging not work once the phone is dead?

iPhone 12

Posted on May 11, 2023 3:21 AM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2023 11:20 AM

Akeylahrh wrote:

My charger port recently stopped working so I just have been using a wireless charger. Does while charging not work once the phone is dead?

The short answer is yes, wireless charging requires that the iPhone’s charging microcircuit has power, so there must be some energy left in the battery to charge wirelessly. However, it is very rare that the battery is completely flat (it shuts off before the battery is completely drained), so try a forced restart of the phone just before putting it on the wireless charger:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

2 replies
Question marked as Top-ranking reply

May 14, 2023 11:20 AM in response to Akeylahrh

Akeylahrh wrote:

My charger port recently stopped working so I just have been using a wireless charger. Does while charging not work once the phone is dead?

The short answer is yes, wireless charging requires that the iPhone’s charging microcircuit has power, so there must be some energy left in the battery to charge wirelessly. However, it is very rare that the battery is completely flat (it shuts off before the battery is completely drained), so try a forced restart of the phone just before putting it on the wireless charger:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

May 14, 2023 11:11 AM in response to Akeylahrh

Hey Akeylahrh,


It sounds like you're having issues charging your iPhone. We'd recommend reviewing this article for steps to help resolve that: If your iPhone or iPod touch won't charge - Apple Support


"If your device charges slowly or won’t charge

Follow these steps and try again after each:

  1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
  2. Lightning to USB and a USB-C wall adapter
  3. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
  4. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

  5. Image of the charging port.
  6. Let your device charge for a half hour.
  7. If your device is still unresponsive, force restart your device: 
    • iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half hour.
  2. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support."


Thanks!

Iphone not wirelessly charging while dead

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