itunes balance of $25.00 ???

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JBravo1977 Author

Level 1

4 points

itunes balance of $25.00 ???

My itunes screen shows $25.00 in the upper right corner, but if this is a (gift card?) balance, I can't seem to use it. How do I go about using the balance? I'm using iTunes for Windows PC, BTW.

Posted on May 11, 2023 9:07 AM

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Answer 1

Top-ranking reply

ed2345

Level 9

63,602 points

May 12, 2023 10:14 AM in response to JBravo1977

JBravo -

Yes, that seems strange. Except for certain purchases (stated in the document linked by Limnos), the balance should be applied before hitting the credit card. Details are in here: How apps, content, and subscriptions from Apple are billed - Apple Support . If it is not working as expected, you may want to reach out to Apple Support.

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Answer 2

ed2345

Level 9

63,602 points

May 11, 2023 6:02 PM in response to JBravo1977

Bravo,

You need to access the iTunes Store, which is where you can browse and purchase music. Follow the steps in the PC section in here: Buy music from the iTunes Store - Apple Support

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Answer 3

Limnos

Level 10

427,577 points

May 11, 2023 9:10 AM in response to JBravo1977

I'll admit I have no idea what you are seeing since I am using a Mac. If it is account balance, this document outlines what you can buy with your Apple ID [Apple Account] balance --> What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

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Answer 4

JBravo1977 Author

Level 1

4 points

May 11, 2023 9:13 AM in response to Limnos

Here is a screen cap of the part of the screen that shows the $25.00. I'm just trying to buy some songs so I'm sure it would work for that, I just don't know how to do it.

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Answer 5

JBravo1977 Author

Level 1

4 points

May 12, 2023 9:05 AM in response to ed2345

I use the itunes store regularly to buy music, it just gets charged to my credit card instead of being deducted from the balance. That's the issue.

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itunes balance of $25.00 ???

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