My granddaughter tried too many times with wrong passwords and now the screen is locked. How do I unlock it?

My granddaughter inserted too many wrong passwords and now the screen is frozen and will not allow access. How do I unlock the ipad?

iPad, iPadOS 14

Posted on May 11, 2023 11:23 AM

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Question marked as Top-ranking reply

Posted on May 11, 2023 12:58 PM

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that option is not available, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support



1 reply
Question marked as Top-ranking reply

May 11, 2023 12:58 PM in response to Xiquet

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that option is not available, you will need to use a computer. See:

If you forgot your iPhone passcode - Apple Support

or

If you forgot your iPad passcode - Apple Support



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My granddaughter tried too many times with wrong passwords and now the screen is locked. How do I unlock it?

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