Forgot my iPhone passcode

I cannot remember my password to unlock my phone. Moreover it is being locked for 1h every time I try to get into it


[Re-Titled by Moderator]

iPhone 11

Posted on May 11, 2023 11:02 AM

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Question marked as Best reply

Posted on May 11, 2023 11:07 AM

Hello,


I believe you mean a passCODE which you have forgotten. Refer to this support article for various methods that you can use to resolve this. Which one you can use depends upon your equipment configuration. --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


How to reset your device if you are running iOS 15.2 or later:

If you're using an eSIM, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.

1. From your device's Lock Screen, try to enter your passcode five times until the "[Device] Unavailable" screen appears and your device asks you to try again later.

2. When you're able to, continue to enter your passcode until the "Security Lockout" screen appears and you get the Erase [Device] option in the bottom corner of the screen.
 3. Tap Erase [Device], then tap Erase [Device] again to confirm.

4. Enter your Apple ID password to sign out of your Apple ID on your device.

5. Tap Erase [Device] to permanently delete all of your data and settings.

6. When your device restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode.


If you can't follow the above steps (e.g., you are using an older iOS version), you can use a computer to reset your device --> If you forgot your iPhone passcode - Apple Support

You can only reach the "Security Lockout" screen if you have an active cellular or Wi-Fi connection and previously enabled Find My ( Find My - Official Apple Support ) on your device. After you try to enter your password ten times, your device will either erase itself or show Security Lockout and the option to Erase [Device] without a timer, depending on how you previously set up your device. 


Read the support article for full information.


Whichever method you use will result in erasing the iPhone. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support




1 reply
Question marked as Best reply

May 11, 2023 11:07 AM in response to Elenapaap

Hello,


I believe you mean a passCODE which you have forgotten. Refer to this support article for various methods that you can use to resolve this. Which one you can use depends upon your equipment configuration. --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


How to reset your device if you are running iOS 15.2 or later:

If you're using an eSIM, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.

1. From your device's Lock Screen, try to enter your passcode five times until the "[Device] Unavailable" screen appears and your device asks you to try again later.

2. When you're able to, continue to enter your passcode until the "Security Lockout" screen appears and you get the Erase [Device] option in the bottom corner of the screen.
 3. Tap Erase [Device], then tap Erase [Device] again to confirm.

4. Enter your Apple ID password to sign out of your Apple ID on your device.

5. Tap Erase [Device] to permanently delete all of your data and settings.

6. When your device restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode.


If you can't follow the above steps (e.g., you are using an older iOS version), you can use a computer to reset your device --> If you forgot your iPhone passcode - Apple Support

You can only reach the "Security Lockout" screen if you have an active cellular or Wi-Fi connection and previously enabled Find My ( Find My - Official Apple Support ) on your device. After you try to enter your password ten times, your device will either erase itself or show Security Lockout and the option to Erase [Device] without a timer, depending on how you previously set up your device. 


Read the support article for full information.


Whichever method you use will result in erasing the iPhone. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support




Forgot my iPhone passcode

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