issue previewing files on synology server

I am working on a new Mac Studio and all files in our studio live on an external Synology Server.

When I try and preview a PDF in a finder window (In column view) it often crashes the finder?. It does not happen every time. I have changed my connection to the server from FMP to SMB which seems much more stable but I have started getting the same issue?. Does anyone have a fix for this?

Mac Studio (2022)

Posted on May 11, 2023 7:42 PM

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May 14, 2023 3:22 PM in response to Stu_Galloway

Hello Stu_Galloway,


It sounds as though you're having issues with your Synology NAS external hard drive. There is a possibility that this can lead to having you reach out to Synology for the best support, but before it leads there have you tried creating and saving documents in a different user to see if the same issue occurs? 


If not, and you don't have another user account set up you'll want to create a test user using the steps in the following article. Take note of your findings, and let us know what happens. 

Set up users, guests, and groups on Mac


Thank you for using Apple Support Communities.

Take care!

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issue previewing files on synology server

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