Payment method declined

After updating my payment method, it keeps saying unable to verify.

iPhone X, iOS 14

Posted on May 12, 2023 5:54 AM

Reply
Question marked as Top-ranking reply

Posted on May 15, 2023 11:18 AM

Hello Annoyed2023,


Thank you for using Apple Support Communities. We'd like to help out. If your transactions are getting declined, you're going to want to follow the steps listed in the following resource. This resource covers steps for declined purchases: If your payment method is declined in the App Store or iTunes Store - Apple Support


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If you still can't make a purchase
* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.


We hope these steps help you. Thank you for using Apple Support Communities. Take care.


1 reply
Question marked as Top-ranking reply

May 15, 2023 11:18 AM in response to Annoyed2023

Hello Annoyed2023,


Thank you for using Apple Support Communities. We'd like to help out. If your transactions are getting declined, you're going to want to follow the steps listed in the following resource. This resource covers steps for declined purchases: If your payment method is declined in the App Store or iTunes Store - Apple Support


How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.

If you still can't make a purchase
* You might have an unpaid order. Learn how to pay an unpaid order.
* Contact your financial institution. 
* You might need to ask your financial institution to allow international purchases on your debit or credit card.
* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.


We hope these steps help you. Thank you for using Apple Support Communities. Take care.


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Payment method declined

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